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"pretitle": "Lufthansa",
"title": "The question",
"subtitle": "Design a corporate digital universe",
"paragraph": "Lufthansa felt that there was no way around taking digital transformation seriously. What they wanted, was to become a leading service provider within the airline industry, due to their excellent customer service. The secret was to be in integrated and personalised digital touchpoints and innovative service solutions. This was to be reflected in not only the booking process, but also in the inflight experience, the travel inspiration, and any other customer touchpoints. They needed a partner to design all of that.",
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"pretitle": "Lufthansa",
"title": "The Question",
"subtitle": "Design a corporate digital universe",
"paragraph": "Lufthansa felt that there was no way around taking digital transformation seriously. What they wanted, was to become a leading service provider within the airline industry, due to their excellent customer service. The secret was to be in integrated and personalised digital touchpoints and innovative service solutions. This was to be reflected in not only the booking process, but also in the inflight experience, the travel inspiration, and any other customer touchpoints. They needed a partner to design all of that.",
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"pretitle": "Lufthansa",
"title": "The Question",
"subtitle": "Design a corporate digital universe",
"paragraph": "Lufthansa felt that there was no way around taking digital transformation seriously. What they wanted, was to become a leading service provider within the airline industry, due to their excellent customer service. The secret was to be in integrated and personalised digital touchpoints and innovative service solutions. This was to be reflected in not only the booking process, but also in the inflight experience, the travel inspiration, and any other customer touchpoints. They needed a partner to design all of that.",
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